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FAQ - Trouble Shooting
1 - Setting up Smart App account
2.1 - Device won't connect to WiFi
2.2 - Device linked to another account
2.3 - 2.4GHz or 5GHz WiFi network
3 - Reset your device
4 - QR Code
5.1 - Purchase Cloud Storage
5.2 - Cancel Cloud Subscription
6 - Camera is not working correctly
7 - Mounting camera
8 - Changing WiFi network on device
9.1 - Recording Modes/Micro SD Card
9.2 - Motion detection
9.3 - Checking past recorded video
9.4 - Downloading recorded video/photos
10.1 - View multiple cameras at once
10.2 - Adding more cameras to account
11 - Device layout in App
12 - Moving device from room to room
13 - Camera basic function settings
14 - Message Center
15 - Connecting Alexa and Google
16 - Running a Network Diagnosis Report
17 - Camera went offline suddenly
18 - QR Code not scanning
Help Videos
Set Up How-To Videos
Using the Smart App
Troubleshooting Videos
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Brookstone Products
Brookstone Smart: Product Gallery
Quick View
Smart Color Changing LED Light Strip
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Smart Camera/Smart Baby Monitor
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Security WiFi Camera
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WiFi Hidden Security Camera
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WiFi Video Doorbell Camera
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WiFi Camera
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Smart Camera
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WiFi Smart Hub
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Outdoor Smart Plug
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Slim Smart Plug
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Dual Smart Plug
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Smart Plug + Color LED Ring
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Smart Edison Bulb
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Smart Water Leak Sensor
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Smart Motion Sensor
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Smart Door/Window Sensor
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Fingerprint Lock
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