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FAQ - Trouble Shooting
1 - Setting up Smart App account
2.1 - Device won't connect to WiFi
2.2 - Device linked to another account
2.3 - 2.4GHz or 5GHz WiFi network
3 - Reset your device
4 - QR Code
5.1 - Purchase Cloud Storage
5.2 - Cancel Cloud Subscription
6 - Camera is not working correctly
7 - Mounting camera
8 - Changing WiFi network on device
9.1 - Recording Modes/Micro SD Card
9.2 - Motion detection
9.3 - Checking past recorded video
9.4 - Downloading recorded video/photos
10.1 - View multiple cameras at once
10.2 - Adding more cameras to account
11 - Device layout in App
12 - Moving device from room to room
13 - Camera basic function settings
14 - Message Center
15 - Connecting Alexa and Google
16 - Running a Network Diagnosis Report
17 - Camera went offline suddenly
18 - QR Code not scanning
Help Videos
Set Up How-To Videos
Using the Smart App
Troubleshooting Videos
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Smartpoint Products
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Smart Outdoor Flood Lights
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Smart Solar Pathway Lights - 2 Pack
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Smart Solar Outdoor Light
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Slim Smart Plug
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Smart Bulb - White
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Smart Bulb - Color+White
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Smart Indoor Mini Globe String Lights
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Smart Indoor LED String Lights
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Smart Camera
Quick View
WiFi Camera
Quick View
Smart WiFi Universal Remote Control
Quick View
Smart Plug
Quick View
MINI Dash Cam
Quick View
HD Rear View Mirror Dash Cam
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